Source note · Emergency callback numbers in Webex Calling
On the non-RedSky path, because the PSTN provider maps the received ECBN to an address, picking an ECBN that belongs to a different building than the caller will likely send the PSAP the wrong address.
inferred · Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- emergency-callback-number
- Deployment
- multi-tenant
- Region
- us and canada
- Release range
- current as of 2026-09-25
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Emergency Callback Number (ECBN) in Control Hub — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · 'Specifications' combined with 'Options for ECBN configuration' (more accurate ESA mapping rationale)
Cite this note
APA
WarmTransfer. (2026, September 25). Emergency callback numbers in Webex Calling: source note webex-calling-ecbn-inf-ecbn-drives-address. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-ecbn-inf-ecbn-drives-address
BibTeX
@misc{warmtransfer-claim-webex-calling-ecbn-inf-ecbn-drives-address,
title = {Emergency callback numbers in Webex Calling: source note webex-calling-ecbn-inf-ecbn-drives-address},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-ecbn-inf-ecbn-drives-address},
note = {Source note webex-calling-ecbn-inf-ecbn-drives-address, checked 2026-09-25}
}