Source note · Emergency callback numbers in Webex Calling
Cisco warns that with a hunt group as ECBN the answering agent may differ from, and be unaware of, the caller, and that Call Forwarding or Advance when busy on the hunt group can prevent agents being alerted to the PSAP callback.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- hunt-group
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Emergency Callback Number (ECBN) in Control Hub — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Hunt group notes within 'Options for ECBN configuration'
Cite this note
APA
WarmTransfer. (2026, September 25). Emergency callback numbers in Webex Calling: source note webex-calling-ecbn-hunt-group-alerting-risk. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-ecbn-hunt-group-alerting-risk
BibTeX
@misc{warmtransfer-claim-webex-calling-ecbn-hunt-group-alerting-risk,
title = {Emergency callback numbers in Webex Calling: source note webex-calling-ecbn-hunt-group-alerting-risk},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-ecbn-hunt-group-alerting-risk},
note = {Source note webex-calling-ecbn-hunt-group-alerting-risk, checked 2026-09-25}
}