TAC's MPP troubleshooting procedure collects Problem Report Tool (PRT) logs from the phone's web interface.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Calling with MPP phones
Subsystem
diagnostics
Deployment
multi-tenant
Region
not restricted
Release range
as documented 2024-04-18
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Webex Calling device onboarding and activation codes: source note webex-calling-device-onboarding-prt-web-ui. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-device-onboarding-prt-web-ui

BibTeX

@misc{warmtransfer-claim-webex-calling-device-onboarding-prt-web-ui,
  title  = {Webex Calling device onboarding and activation codes: source note webex-calling-device-onboarding-prt-web-ui},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-device-onboarding-prt-web-ui},
  note   = {Source note webex-calling-device-onboarding-prt-web-ui, checked 2026-09-25}
}

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