Source note · Webex Calling device onboarding and activation codes
When wireless-capable phones are converted to MPP firmware they lose their Wi-Fi settings, so Cisco advises connecting them by Ethernet during migration and reconfiguring Wi-Fi afterwards.
Checked 2026-09-25
On applying the new firmware for the wireless phones, the phone loses its wireless network settings.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- enterprise-to-MPP migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Migrate enterprise phone to Webex Calling phone firmware — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · wireless phones note
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Calling device onboarding and activation codes: source note webex-calling-device-onboarding-e2m-wifi-lost. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-device-onboarding-e2m-wifi-lost
BibTeX
@misc{warmtransfer-claim-webex-calling-device-onboarding-e2m-wifi-lost,
title = {Webex Calling device onboarding and activation codes: source note webex-calling-device-onboarding-e2m-wifi-lost},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-device-onboarding-e2m-wifi-lost},
note = {Source note webex-calling-device-onboarding-e2m-wifi-lost, checked 2026-09-25}
}