For each location, toggle on Enhanced Emergency Calling, allow RedSky test calls, place test calls to 933, and only after they route correctly toggle on Route Emergency Calls to RedSky.

Checked 2026-09-30

Place test calls to 933 to ensure that the calls route properly before you enable full 911 routing for the location.
Vendor
Cisco
Product
Webex Calling
Subsystem
emergency-calling
Deployment
multi-tenant
Region
us-canada
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Cloud Connected PSTN for Webex Calling: source note webex-calling-ccp-pstn-setup-e911-933-test. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-ccp-pstn-setup-e911-933-test

BibTeX

@misc{warmtransfer-claim-webex-calling-ccp-pstn-setup-e911-933-test,
  title  = {Setting up Cloud Connected PSTN for Webex Calling: source note webex-calling-ccp-pstn-setup-e911-933-test},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-ccp-pstn-setup-e911-933-test},
  note   = {Source note webex-calling-ccp-pstn-setup-e911-933-test, checked 2026-09-30}
}

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