In the auto attendant reports, calls transferred to call services are counted as answered.

Checked 2026-09-30

Calls transferred to call services are counted as answered calls.
Vendor
Cisco
Product
Webex Calling
Subsystem
reporting
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a Webex Calling auto attendant: source note webex-calling-auto-attendant-setup-report-answered. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-auto-attendant-setup-report-answered

BibTeX

@misc{warmtransfer-claim-webex-calling-auto-attendant-setup-report-answered,
  title  = {Setting up a Webex Calling auto attendant: source note webex-calling-auto-attendant-setup-report-answered},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-auto-attendant-setup-report-answered},
  note   = {Source note webex-calling-auto-attendant-setup-report-answered, checked 2026-09-30}
}

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