Source note · Setting up analog devices and ATAs on Webex Calling
Third-party ATAs can be added to Webex Calling as customer managed devices, for which Webex supplies SIP credentials and outbound proxy details but no configuration file, and Cisco Technical Support does not investigate issues with devices connected through that option.
Checked 2026-09-30
Cisco Technical Support doesn't investigate issues with devices connecting through this provisioning option
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- devices
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Add your customer managed device — Cisco · tier 2 current vendor documentation · overview and limitations
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up analog devices and ATAs on Webex Calling: source note webex-calling-analog-ata-setup-customer-managed-ata. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-analog-ata-setup-customer-managed-ata
BibTeX
@misc{warmtransfer-claim-webex-calling-analog-ata-setup-customer-managed-ata,
title = {Setting up analog devices and ATAs on Webex Calling: source note webex-calling-analog-ata-setup-customer-managed-ata},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-analog-ata-setup-customer-managed-ata},
note = {Source note webex-calling-analog-ata-setup-customer-managed-ata, checked 2026-09-30}
}