Source note · Troubleshooting calling in the Webex App
Jabber and Webex App cannot both be registered to Unified CM in softphone mode at the same time on the same machine, so Jabber should be exited.
Checked 2026-10-01
Jabber and Webex App cannot both be registered to Unified CM in softphone mode at the same time.
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- softphone registration
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Deployment guide for Calling in Webex App (Unified CM) - Manage and troubleshoot — Cisco · tier 2 current vendor documentation · Registration issues checklist
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-ucm-jabber-softphone. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-ucm-jabber-softphone
BibTeX
@misc{warmtransfer-claim-webex-app-calling-troubleshooting-ucm-jabber-softphone,
title = {Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-ucm-jabber-softphone},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-ucm-jabber-softphone},
note = {Source note webex-app-calling-troubleshooting-ucm-jabber-softphone, checked 2026-10-01}
}