If the organization has a different calling behaviour enabled in Control Hub, such as cross-launch to another calling app, the guide says to disable it and reselect Calling in Webex App (Unified CM).

Checked 2026-10-01

Vendor
Cisco
Product
Webex Control Hub
Subsystem
calling behaviour
Deployment
on-premises
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-ucm-cross-launch-conflict. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-ucm-cross-launch-conflict

BibTeX

@misc{warmtransfer-claim-webex-app-calling-troubleshooting-ucm-cross-launch-conflict,
  title  = {Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-ucm-cross-launch-conflict},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-ucm-cross-launch-conflict},
  note   = {Source note webex-app-calling-troubleshooting-ucm-cross-launch-conflict, checked 2026-10-01}
}

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