Source note · Troubleshooting calling in the Webex App
When Webex apps use TLS for media with a proxy configured, media goes through the proxy, which can cause bandwidth bottlenecks and packet loss; Cisco does not recommend TCP for voice and video media.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- media transport
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Network Requirements for Webex Services — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Disadvantages of using TLS as a media transport protocol; Disadvantages of using TCP as a media transport protocol
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-tls-media-proxy-loss. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-tls-media-proxy-loss
BibTeX
@misc{warmtransfer-claim-webex-app-calling-troubleshooting-tls-media-proxy-loss,
title = {Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-tls-media-proxy-loss},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-tls-media-proxy-loss},
note = {Source note webex-app-calling-troubleshooting-tls-media-proxy-loss, checked 2026-10-01}
}