When a proxy is configured, only Webex Calling HTTP/HTTPS signalling goes to the proxy; SIP registration and the associated media do not.

Checked 2026-10-01

Clients that use SIP to register to the Webex Calling service and the associated media aren't sent to the proxy.
Vendor
Cisco
Product
Webex Calling
Subsystem
proxy
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-proxy-media-bypass. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-proxy-media-bypass

BibTeX

@misc{warmtransfer-claim-webex-app-calling-troubleshooting-proxy-media-bypass,
  title  = {Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-proxy-media-bypass},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-proxy-media-bypass},
  note   = {Source note webex-app-calling-troubleshooting-proxy-media-bypass, checked 2026-10-01}
}

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