Hybrid Calling or Webex Calling user enablement must be disabled before Calling in Webex App (Unified CM) can be enabled for a user.

Checked 2026-09-24

You must disable Hybrid Calling or Webex Calling user enablement before you can enable Calling in Webex App (Unified CM) for your users.
Vendor
Cisco
Product
Webex App with Unified CM
Subsystem
prerequisites
Deployment
on-premises, hybrid
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Deploying the Webex App for Webex Calling users: source note webex-app-calling-deployment-ucm-disable-hybrid-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-calling-deployment-ucm-disable-hybrid-first

BibTeX

@misc{warmtransfer-claim-webex-app-calling-deployment-ucm-disable-hybrid-first,
  title  = {Deploying the Webex App for Webex Calling users: source note webex-app-calling-deployment-ucm-disable-hybrid-first},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-app-calling-deployment-ucm-disable-hybrid-first},
  note   = {Source note webex-app-calling-deployment-ucm-disable-hybrid-first, checked 2026-09-24}
}

Read in context