Source note · Deploying the Webex App for Webex Calling users
Desk phone control of 9900, 8900, 8800 and DX phones also needs the group Standard CTI Allow Control of Phones supporting Connected Xfer and conf, and 6900 phones need Standard CTI Allow Control of Phones supporting Rollover Mode.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Unified CM
- Subsystem
- desk phone control
- Deployment
- on-premises, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Deployment guide for Calling in Webex App (Unified CM) - Deploy Calling in Webex App (Unified CM) — Cisco · tier 2 current vendor documentation · Configure end users; access control groups for desk phone control
Cite this note
APA
WarmTransfer. (2026, September 24). Deploying the Webex App for Webex Calling users: source note webex-app-calling-deployment-ucm-cti-extra-groups. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-calling-deployment-ucm-cti-extra-groups
BibTeX
@misc{warmtransfer-claim-webex-app-calling-deployment-ucm-cti-extra-groups,
title = {Deploying the Webex App for Webex Calling users: source note webex-app-calling-deployment-ucm-cti-extra-groups},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-app-calling-deployment-ucm-cti-extra-groups},
note = {Source note webex-app-calling-deployment-ucm-cti-extra-groups, checked 2026-09-24}
}