In Zoom VDI fallback mode, all media is sent from the remote device to the virtual desktop instead of directly to meeting participants.

Checked 2026-10-02

All media is sent from the remote device to the virtual desktop and not directly to the meeting participants.
Vendor
Zoom
Product
Zoom Workplace VDI
Subsystem
VDI fallback mode
Deployment
vdi
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-zoom-fallback-media-host. WarmTransfer. https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-zoom-fallback-media-host

BibTeX

@misc{warmtransfer-claim-vdi-softphone-troubleshooting-zoom-fallback-media-host,
  title  = {Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-zoom-fallback-media-host},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-zoom-fallback-media-host},
  note   = {Source note vdi-softphone-troubleshooting-zoom-fallback-media-host, checked 2026-10-02}
}

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