Vdi_debug.txt records the version-mismatch evidence for Teams VDI: bridgeVersion (tied to the Teams client on the VM), remoteSlimcoreVersion (SlimCore on the endpoint), pluginVersion (plugin in the remote desktop client) and rdClientVersion.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams
- Subsystem
- VDI diagnostics
- Deployment
- vdi
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Troubleshooting the VDI 2.0 solution for Teams — Microsoft · tier 2 current vendor documentation · Section 'Vdi_debug.txt', bullets under vdiVersionInfo
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-teams-plugin-version-field. WarmTransfer. https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-teams-plugin-version-field
BibTeX
@misc{warmtransfer-claim-vdi-softphone-troubleshooting-teams-plugin-version-field,
title = {Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-teams-plugin-version-field},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-teams-plugin-version-field},
note = {Source note vdi-softphone-troubleshooting-teams-plugin-version-field, checked 2026-10-02}
}