Microsoft lists SlimCore Host/Framework registration mismatch and the shared-kiosk multi-user registration issue as causes of Teams VDI error 16389 that are fixed in plugin version 2026.29.1.4.

Checked 2026-10-02

Vendor
Microsoft
Product
Microsoft Teams
Subsystem
VDI 2.0 endpoint plugin
Deployment
vdi
Region
not restricted
Release range
plugins earlier than 2026.29.1.4 affected
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-teams-plugin-fix-2026-29. WarmTransfer. https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-teams-plugin-fix-2026-29

BibTeX

@misc{warmtransfer-claim-vdi-softphone-troubleshooting-teams-plugin-fix-2026-29,
  title  = {Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-teams-plugin-fix-2026-29},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-teams-plugin-fix-2026-29},
  note   = {Source note vdi-softphone-troubleshooting-teams-plugin-fix-2026-29, checked 2026-10-02}
}

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