When Teams shows "Azure Virtual Desktop SlimCore Media Not Connected" or "Citrix SlimCore Media Not Connected", Microsoft names MSIX or AppX deployment errors as the most likely cause.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams
- Subsystem
- VDI 2.0 SlimCore MSIX deployment
- Deployment
- vdi
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Troubleshooting the VDI 2.0 solution for Teams — Microsoft · tier 2 current vendor documentation · Introductory bullet 'Not optimized with SlimCore and instead you see: ... SlimCore Media Not Connected'
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-teams-not-connected-msix. WarmTransfer. https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-teams-not-connected-msix
BibTeX
@misc{warmtransfer-claim-vdi-softphone-troubleshooting-teams-not-connected-msix,
title = {Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-teams-not-connected-msix},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-teams-not-connected-msix},
note = {Source note vdi-softphone-troubleshooting-teams-not-connected-msix, checked 2026-10-02}
}