When Teams SlimCore-based VDI optimization fails to initialise, users can end up in a fallback mode reported as "SlimCore Media Not Connected" (server-side rendering), distinct from being optimized on the legacy WebRTC stack.
Checked 2026-10-02
They may also end up in the fallback mode "SlimCore Media Not Connected" (or server-side rendering).
- Vendor
- Microsoft
- Product
- Microsoft Teams
- Subsystem
- VDI 2.0 SlimCore optimization
- Deployment
- vdi
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Troubleshooting the VDI 2.0 solution for Teams — Microsoft · tier 2 current vendor documentation · Introductory paragraph above 'Teams Client Health dashboard'
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-teams-fallback-media-not-conn. WarmTransfer. https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-teams-fallback-media-not-conn
BibTeX
@misc{warmtransfer-claim-vdi-softphone-troubleshooting-teams-fallback-media-not-conn,
title = {Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-teams-fallback-media-not-conn},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-teams-fallback-media-not-conn},
note = {Source note vdi-softphone-troubleshooting-teams-fallback-media-not-conn, checked 2026-10-02}
}