Microsoft's AVD troubleshooting page says Teams media optimization is supported only with the Remote Desktop client on Windows 10 or later or macOS 10.14 or later, and not for Teams running as a RemoteApp on macOS endpoints.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Azure Virtual Desktop
- Subsystem
- Teams media optimization
- Deployment
- vdi
- Region
- not restricted
- Release range
- page ms.date 2023-03-07, updated 2025-06-25
- Checked
- 2026-10-02
Sources
- Troubleshoot Microsoft Teams on Azure Virtual Desktop — Microsoft · tier 2 current vendor documentation · Section 'Known issues and limitations' > 'Client deployment, installation, and set up'
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-avd-teams-endpoint-os. WarmTransfer. https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-avd-teams-endpoint-os
BibTeX
@misc{warmtransfer-claim-vdi-softphone-troubleshooting-avd-teams-endpoint-os,
title = {Troubleshooting softphones in Citrix and VMware virtual desktops: source note vdi-softphone-troubleshooting-avd-teams-endpoint-os},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/vdi-softphone-troubleshooting-avd-teams-endpoint-os},
note = {Source note vdi-softphone-troubleshooting-avd-teams-endpoint-os, checked 2026-10-02}
}