In the CUPI greetings resource, PlayWhat gives a greeting's source (0 system, 1 recording), and a greeting counts as enabled while TimeExpires is null or in the future.

Checked 2026-09-22

Call handler - 1 (recording) Subscriber - 0 (system) / The greeting rule is considered not expired (enabled), if the value is NULL or a future date.
Vendor
Cisco
Product
Unity Connection
Subsystem
CUPI REST API
Deployment
on-premises
Region
not restricted
Release range
current as of 2026-09-22
Checked
2026-09-22

Sources

Cite this note

APA

WarmTransfer. (2026, September 22). Unity Connection user and mailbox exports and reports: source note unity-connection-user-exports-cupi-greeting-playwhat. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-user-exports-cupi-greeting-playwhat

BibTeX

@misc{warmtransfer-claim-unity-connection-user-exports-cupi-greeting-playwhat,
  title  = {Unity Connection user and mailbox exports and reports: source note unity-connection-user-exports-cupi-greeting-playwhat},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-user-exports-cupi-greeting-playwhat},
  note   = {Source note unity-connection-user-exports-cupi-greeting-playwhat, checked 2026-09-22}
}

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