Organisations that need to keep Unity Connection while moving to Webex cloud calling should look at Dedicated Instance, where Unity Connection serves Dedicated Instance users; it does not become voicemail for multi-tenant Webex Calling users.

inferred · Checked 2026-09-25

Vendor
Cisco
Product
Webex Calling Dedicated Instance
Subsystem
platform coexistence
Deployment
dedicated-instance, multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Status
inferred
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Moving from Unity Connection to Webex Calling voicemail: source note unity-connection-to-webex-voicemail-keep-cuc-means-di. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-to-webex-voicemail-keep-cuc-means-di

BibTeX

@misc{warmtransfer-claim-unity-connection-to-webex-voicemail-keep-cuc-means-di,
  title  = {Moving from Unity Connection to Webex Calling voicemail: source note unity-connection-to-webex-voicemail-keep-cuc-means-di},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-to-webex-voicemail-keep-cuc-means-di},
  note   = {Source note unity-connection-to-webex-voicemail-keep-cuc-means-di, checked 2026-09-25}
}

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