Single inbox synchronization depends on the Connection Mailbox Sync service and the Unity Connection Jetty service showing Started in Cisco Unity Connection Serviceability under Tools > Service Management.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- serviceability
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15; chapter predates 15SU4
- Checked
- 2026-09-30
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 15 - Troubleshooting Unified Messaging — Cisco Systems · tier 2 current vendor documentation · Troubleshooting Single Inbox Issues > required services
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-services-started. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-services-started
BibTeX
@misc{warmtransfer-claim-unity-connection-single-inbox-setup-services-started,
title = {Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-services-started},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-services-started},
note = {Source note unity-connection-single-inbox-setup-services-started, checked 2026-09-30}
}