The troubleshooting guide directs selecting Reset on an affected user's unified messaging account, or Reset on the associated unified messaging service, to resynchronize.

Checked 2026-09-30

Vendor
Cisco
Product
Cisco Unity Connection
Subsystem
unified messaging
Deployment
on-premises
Region
not restricted
Release range
Release 15; chapter predates 15SU4
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-reset-resync. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-reset-resync

BibTeX

@misc{warmtransfer-claim-unity-connection-single-inbox-setup-reset-resync,
  title  = {Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-reset-resync},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-reset-resync},
  note   = {Source note unity-connection-single-inbox-setup-reset-resync, checked 2026-09-30}
}

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