A voice message deleted in Outlook, including from the Outlook Deleted Items folder, is only moved to the deleted items folder in Unity Connection and is not permanently deleted there.

Checked 2026-09-30

Messages that users delete using Outlook are only moved to the deleted items folder in Unity Connection, not permanently deleted.
Vendor
Cisco
Product
Cisco Unity Connection
Subsystem
unified messaging
Deployment
on-premises
Region
not restricted
Release range
Release 15
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-outlook-delete. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-outlook-delete

BibTeX

@misc{warmtransfer-claim-unity-connection-single-inbox-setup-outlook-delete,
  title  = {Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-outlook-delete},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-outlook-delete},
  note   = {Source note unity-connection-single-inbox-setup-outlook-delete, checked 2026-09-30}
}

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