For Gmail (Google Workspace) single inbox failing for all users, the service to check in Critical Services is Connection Google Workspace Sync.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unity Connection
- Subsystem
- single inbox
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15
- Checked
- 2026-10-02
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 15 - Troubleshooting Unified Messaging — Cisco Systems · tier 2 current vendor documentation · Troubleshooting Unified Messaging > Single Inbox Not Working for Any Users (Gmail)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unity Connection voicemail-to-email and notifications: source note unity-connection-notification-troubleshooting-um-gws-sync-svc. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-notification-troubleshooting-um-gws-sync-svc
BibTeX
@misc{warmtransfer-claim-unity-connection-notification-troubleshooting-um-gws-sync-svc,
title = {Troubleshooting Unity Connection voicemail-to-email and notifications: source note unity-connection-notification-troubleshooting-um-gws-sync-svc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-notification-troubleshooting-um-gws-sync-svc},
note = {Source note unity-connection-notification-troubleshooting-um-gws-sync-svc, checked 2026-10-02}
}