Field Notice FN74365 (revision 1.0, 15 April 2026) lists Unity Connection 14 (all releases through 14SU6) and Unity Connection 15 releases earlier than 15SU4 as affected by the Exchange Online EWS deprecation for unified messaging with Microsoft 365.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unity Connection
- Subsystem
- single inbox
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 14 through 14SU6; 15 before 15SU4
- Checked
- 2026-10-02
Sources
- Field Notice: FN74365 - Cisco Unity Connection Unified Messaging with Microsoft 365 - Voicemail Stored in Cisco Unity Connection Will Not Sync with Exchange Online (Outlook) Due to EWS Deprecation - Software Upgrade Recommended — Cisco Systems · tier 2 current vendor documentation · FN74365 > Products Affected
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unity Connection voicemail-to-email and notifications: source note unity-connection-notification-troubleshooting-fn-ews-affected. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-notification-troubleshooting-fn-ews-affected
BibTeX
@misc{warmtransfer-claim-unity-connection-notification-troubleshooting-fn-ews-affected,
title = {Troubleshooting Unity Connection voicemail-to-email and notifications: source note unity-connection-notification-troubleshooting-fn-ews-affected},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-notification-troubleshooting-fn-ews-affected},
note = {Source note unity-connection-notification-troubleshooting-fn-ews-affected, checked 2026-10-02}
}