With trivial checking enabled, Unity Connection rejects a phone PIN that matches the numeric spelling of the user's first or last name or contains the user's primary or alternate extensions or their reverse.

Checked 2026-10-02

Vendor
Cisco
Product
Cisco Unity Connection
Subsystem
PIN policy
Deployment
on-premises
Region
not restricted
Release range
Release 15 docs current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-trivial-pin-identity. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-trivial-pin-identity

BibTeX

@misc{warmtransfer-claim-unity-connection-login-troubleshooting-trivial-pin-identity,
  title  = {Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-trivial-pin-identity},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-trivial-pin-identity},
  note   = {Source note unity-connection-login-troubleshooting-trivial-pin-identity, checked 2026-10-02}
}

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