To use the Port Status Monitor tool for sign-in routing diagnosis, Unity Connection 15 requires checking Enable Remote Port Status Monitor Output under System Settings > Advanced > Conversations and listing the IP addresses allowed to connect.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- diagnostic tools
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 docs current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 15 - Troubleshooting User and Administrator Access — Cisco Systems · tier 2 current vendor documentation · section: Users Do Not Hear Sign-in Prompt (Port Status Monitor procedure)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-port-status-monitor. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-port-status-monitor
BibTeX
@misc{warmtransfer-claim-unity-connection-login-troubleshooting-port-status-monitor,
title = {Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-port-status-monitor},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-port-status-monitor},
note = {Source note unity-connection-login-troubleshooting-port-status-monitor, checked 2026-10-02}
}