If a user's extension overlaps an extension in another partition in the same search space, Unity Connection identifies the call as coming from the first object found in the search space's partition order.

Checked 2026-10-02

Vendor
Cisco
Product
Cisco Unity Connection
Subsystem
caller identification
Deployment
on-premises
Region
not restricted
Release range
Release 15 docs current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-overlap-first-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-overlap-first-match

BibTeX

@misc{warmtransfer-claim-unity-connection-login-troubleshooting-overlap-first-match,
  title  = {Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-overlap-first-match},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-overlap-first-match},
  note   = {Source note unity-connection-login-troubleshooting-overlap-first-match, checked 2026-10-02}
}

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