Calls forwarded to Unity Connection are handled by the forwarded routing table, whose predefined Attempt Forward rule sends calls from user extensions to the user's greeting rather than to sign-in.

Checked 2026-10-02

Vendor
Cisco
Product
Cisco Unity Connection
Subsystem
call routing
Deployment
on-premises
Region
not restricted
Release range
Release 15 docs current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-forwarded-attempt-fwd. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-forwarded-attempt-fwd

BibTeX

@misc{warmtransfer-claim-unity-connection-login-troubleshooting-forwarded-attempt-fwd,
  title  = {Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-forwarded-attempt-fwd},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-forwarded-attempt-fwd},
  note   = {Source note unity-connection-login-troubleshooting-forwarded-attempt-fwd, checked 2026-10-02}
}

Read in context