When the default application administration account is locked by password expiry or too many failed attempts, the CLI command utils cuc reset password unlocks it and changes its password.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- administrator access
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 docs current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 15 - Troubleshooting User and Administrator Access — Cisco Systems · tier 2 current vendor documentation · section: Administration Accounts Unable to Sign-In to Serviceability
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-admin-reset-password. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-admin-reset-password
BibTeX
@misc{warmtransfer-claim-unity-connection-login-troubleshooting-admin-reset-password,
title = {Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-admin-reset-password},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-admin-reset-password},
note = {Source note unity-connection-login-troubleshooting-admin-reset-password, checked 2026-10-02}
}