With a Unity Connection cluster on SIP, the voice mail pilot route pattern should target the route list rather than a single trunk, so calls reach the second server when the first is unavailable.

inferred · Checked 2026-09-25

Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
call routing
Deployment
on-premises
Region
not restricted
Release range
Unity Connection 15 integration guide
Status
inferred
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Integrating Unity Connection with Unified CM: source note unity-connection-cucm-integration-setup-sip-ha-inference. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-cucm-integration-setup-sip-ha-inference

BibTeX

@misc{warmtransfer-claim-unity-connection-cucm-integration-setup-sip-ha-inference,
  title  = {Integrating Unity Connection with Unified CM: source note unity-connection-cucm-integration-setup-sip-ha-inference},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-cucm-integration-setup-sip-ha-inference},
  note   = {Source note unity-connection-cucm-integration-setup-sip-ha-inference, checked 2026-09-25}
}

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