Cisco Unity Tools says a tool that is not TAC supported is use-at-your-own-risk. A 1/9/2019 note adds that tools lose TAC support once their target Unity or Connection versions reach end of life.
Checked 2026-09-23
If a tool is not supported by TAC, it is a 'use at your own risk' tool.
- Vendor
- Cisco
- Product
- Cisco Unity Tools
- Subsystem
- support status
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Cisco Unity Tools - Home — Cisco Unity Tools (ciscounitytools.com) · tier 3 vendor-maintained repositories · TAC support paragraph; note dated 1/9/2019
Cite this note
APA
WarmTransfer. (2026, September 23). Unity Connection call handler configuration and how to obtain it: source note unity-connection-call-handler-config-tools-eol-policy. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-call-handler-config-tools-eol-policy
BibTeX
@misc{warmtransfer-claim-unity-connection-call-handler-config-tools-eol-policy,
title = {Unity Connection call handler configuration and how to obtain it: source note unity-connection-call-handler-config-tools-eol-policy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-call-handler-config-tools-eol-policy},
note = {Source note unity-connection-call-handler-config-tools-eol-policy, checked 2026-09-23}
}