Call routing rules are evaluated in order, and a call is routed by the first rule whose conditions all match.

Checked 2026-09-23

Vendor
Cisco
Product
Cisco Unity Connection
Subsystem
call routing rules
Deployment
on-premises
Region
not restricted
Release range
Release 15
Checked
2026-09-23

Sources

Cite this note

APA

WarmTransfer. (2026, September 23). Unity Connection call handler configuration and how to obtain it: source note unity-connection-call-handler-config-routing-first-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-call-handler-config-routing-first-match

BibTeX

@misc{warmtransfer-claim-unity-connection-call-handler-config-routing-first-match,
  title  = {Unity Connection call handler configuration and how to obtain it: source note unity-connection-call-handler-config-routing-first-match},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-call-handler-config-routing-first-match},
  note   = {Source note unity-connection-call-handler-config-routing-first-match, checked 2026-09-23}
}

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