The Opening Greeting rule is always the last entry in both the direct and the forwarded routing tables.
Checked 2026-09-23
You can change the order of the Attempt Sign-In and Attempt Forward rules relative to additional rules that you add in the respective routing tables, but the Opening Greeting rule is always the last entry for both tables.
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- call routing rules
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15
- Checked
- 2026-09-23
Sources
- System Administration Guide for Cisco Unity Connection Release 15 - Call Management — Cisco Systems · tier 2 current vendor documentation · Default Call Routing Rules
Cite this note
APA
WarmTransfer. (2026, September 23). Unity Connection call handler configuration and how to obtain it: source note unity-connection-call-handler-config-og-rule-last. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-call-handler-config-og-rule-last
BibTeX
@misc{warmtransfer-claim-unity-connection-call-handler-config-og-rule-last,
title = {Unity Connection call handler configuration and how to obtain it: source note unity-connection-call-handler-config-og-rule-last},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-call-handler-config-og-rule-last},
note = {Source note unity-connection-call-handler-config-og-rule-last, checked 2026-09-23}
}