When more than one greeting is enabled, precedence from highest to lowest is Alternate, Busy, Internal, Holiday, Closed, Standard. The Error greeting plays only when a caller enters an invalid digit.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- greetings
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15
- Checked
- 2026-09-23
Sources
- System Administration Guide for Cisco Unity Connection Release 15 - Call Management — Cisco Systems · tier 2 current vendor documentation · Greetings
Cite this note
APA
WarmTransfer. (2026, September 23). Unity Connection call handler configuration and how to obtain it: source note unity-connection-call-handler-config-greeting-precedence. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-call-handler-config-greeting-precedence
BibTeX
@misc{warmtransfer-claim-unity-connection-call-handler-config-greeting-precedence,
title = {Unity Connection call handler configuration and how to obtain it: source note unity-connection-call-handler-config-greeting-precedence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-call-handler-config-greeting-precedence},
note = {Source note unity-connection-call-handler-config-greeting-precedence, checked 2026-09-23}
}