Before running a device firmware migration task, locations must exist with PSTN assigned for each location, all Unified CM users must be imported into Control Hub, and phone firmware must be at version 14.1 or later.

Checked 2026-09-16

Vendor
Cisco
Product
not restricted
Subsystem
Unified CM to Webex Calling migration
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). CUCM to Webex Calling migration: source note ucm-wxc-fw-prereq-locations-pstn-users. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucm-wxc-fw-prereq-locations-pstn-users

BibTeX

@misc{warmtransfer-claim-ucm-wxc-fw-prereq-locations-pstn-users,
  title  = {CUCM to Webex Calling migration: source note ucm-wxc-fw-prereq-locations-pstn-users},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ucm-wxc-fw-prereq-locations-pstn-users},
  note   = {Source note ucm-wxc-fw-prereq-locations-pstn-users, checked 2026-09-16}
}

Read in context