Webex Contact Center recording and transcript retention is configurable from 7 through 3600 days, defaulting to 1095 days for new organizations.

Checked 2026-09-22

Vendor
Cisco
Product
Webex Contact Center
Subsystem
retention
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-22
Checked
2026-09-22

Sources

Cite this note

APA

WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-recording-retention-range. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-recording-retention-range

BibTeX

@misc{warmtransfer-claim-uccx-to-webex-contact-center-recording-retention-range,
  title  = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-recording-retention-range},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-recording-retention-range},
  note   = {Source note uccx-to-webex-contact-center-recording-retention-range, checked 2026-09-22}
}

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