Source note · UCCX to Webex Contact Center migration
Webex Contact Center supports mapping only PSTN numbers in globalized +E.164 format to entry points; extension numbers cannot be mapped to an entry point.
Checked 2026-09-22
Extension numbers are not supported for this purpose.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up a channel, dial number mapping note
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-e164-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-e164-only
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-contact-center-e164-only,
title = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-e164-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-e164-only},
note = {Source note uccx-to-webex-contact-center-e164-only, checked 2026-09-22}
}