Source note · UCCX objects and their Webex Contact Center equivalents

Unified CCX prompt files are held in the Unified CCX cluster Repository datastore and are managed through the Applications > Prompt Management page, where language folders and prompt or ZIP files are uploaded.

Checked 2026-09-22

Vendor: Cisco
Product: Cisco Unified Contact Center Express
Subsystem: prompts
Deployment: on-premises
Region: not restricted
Release range: 12.5(1) SU3
Checked: 2026-09-22

Sources

Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) SU3 - Applications Menu — Cisco Systems · tier 2 current vendor documentation · Applications Menu > Prompt Management

Cite this note

APA

WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-uccx-prompt-repo. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-uccx-prompt-repo

BibTeX

@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-uccx-prompt-repo,
  title  = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-uccx-prompt-repo},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-uccx-prompt-repo},
  note   = {Source note uccx-to-webex-cc-object-crosswalk-uccx-prompt-repo, checked 2026-09-22}
}

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