Source note · UCCX objects and their Webex Contact Center equivalents
A Unified CCX Unified CM Telephony trigger corresponds to a Webex Contact Center entry point together with its entry point mapping to a dial number.
inferred · Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Status
- inferred
- Checked
- 2026-09-22
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up a channel in Webex Contact Center > overview, read against UCCX trigger definition
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-trigger-entry-point. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-trigger-entry-point
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-map-trigger-entry-point,
title = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-trigger-entry-point},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-trigger-entry-point},
note = {Source note uccx-to-webex-cc-object-crosswalk-map-trigger-entry-point, checked 2026-09-22}
}