Source note · Troubleshooting Unified CCX scripts and call flows
In RTMT for Unified CCX 15.0, the CUCM Telephony Data Triggers page shows each trigger state as In Service, Out of Service or Unknown, plus a Ready for Call indicator.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified Contact Center Express
- Subsystem
- Real-Time Monitoring Tool
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0
- Checked
- 2026-10-02
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Real-Time Monitoring — Cisco Systems · tier 2 current vendor documentation · Real-Time Monitoring > Unified CM Telephony data > Triggers Page > Trigger State and Ready for Call
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-rtmt-trigger-state. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-rtmt-trigger-state
BibTeX
@misc{warmtransfer-claim-uccx-script-troubleshooting-rtmt-trigger-state,
title = {Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-rtmt-trigger-state},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-rtmt-trigger-state},
note = {Source note uccx-script-troubleshooting-rtmt-trigger-state, checked 2026-10-02}
}