Source note · Troubleshooting Unified CCX scripts and call flows
Cisco directs reactive debugging for scripts that depend on external events such as an incoming call, and active debugging for scripts that do not depend on external events.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified CCX Editor
- Subsystem
- Script debugging
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Using Reactive and Active Debugging - Contact Center Express - Cisco DevNet — Cisco Systems (DevNet) · tier 2 current vendor documentation · Using Reactive and Active Debugging > opening paragraphs
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-reactive-vs-active. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-reactive-vs-active
BibTeX
@misc{warmtransfer-claim-uccx-script-troubleshooting-reactive-vs-active,
title = {Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-reactive-vs-active},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-reactive-vs-active},
note = {Source note uccx-script-troubleshooting-reactive-vs-active, checked 2026-10-02}
}