Source note · Troubleshooting Unified CCX scripts and call flows
The script name entered for reactive debugging must exactly match the script expression configured on the application, for example SCRIPT[filename.aef] for user scripts or SSCRIPT[filename.aef] for system scripts.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified CCX Editor
- Subsystem
- Script debugging
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Using Reactive Debugging - Contact Center Express - Cisco DevNet — Cisco Systems (DevNet) · tier 2 current vendor documentation · Using Reactive Debugging > procedure steps 2-3
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-reactive-name-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-reactive-name-match
BibTeX
@misc{warmtransfer-claim-uccx-script-troubleshooting-reactive-name-match,
title = {Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-reactive-name-match},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-reactive-name-match},
note = {Source note uccx-script-troubleshooting-reactive-name-match, checked 2026-10-02}
}