Source note · Troubleshooting Unified CCX scripts and call flows
The Continue on Prompt Errors option lets a Unified CCX script keep executing when it receives invalid prompt input such as an invalid audio format or a file not found.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified Contact Center Express
- Subsystem
- Script prompts
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Using the Continue on Prompt Errors Option - Contact Center Express - Cisco DevNet — Cisco Systems (DevNet) · tier 2 current vendor documentation · Using the Continue on Prompt Errors Option > opening paragraph
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-continue-prompt-errors. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-continue-prompt-errors
BibTeX
@misc{warmtransfer-claim-uccx-script-troubleshooting-continue-prompt-errors,
title = {Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-continue-prompt-errors},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-continue-prompt-errors},
note = {Source note uccx-script-troubleshooting-continue-prompt-errors, checked 2026-10-02}
}