Source note · UCCX scripts and Flow Designer flows
Webex Contact Center Flow Designer has no native database or SQL activity, so UCCX DB Read, DB Get, DB Write and DB Release logic has to be re-expressed as calls to an HTTP service.
inferred · Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Status
- inferred
- Checked
- 2026-09-22
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Understand activities and events > full activity list across Contact Handling, flow control, Utilities and Voice
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-no-db-activity. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-no-db-activity
BibTeX
@misc{warmtransfer-claim-uccx-script-to-flow-redesign-no-db-activity,
title = {UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-no-db-activity},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-no-db-activity},
note = {Source note uccx-script-to-flow-redesign-no-db-activity, checked 2026-09-22}
}