Source note · UCCX scripts and Flow Designer flows
Webex Contact Center flows for digital channels are built in Flow Builder in Webex Connect rather than in the voice Flow Designer, and support global variables and custom flow variables.
Checked 2026-09-22
Webex Contact Center supports the use of global variables and custom flow variables while you build flows for the digital channels by using Flow Builder in Webex Connect.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- digital channel flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Set up digital channels in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Variables support for digital channels
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-digital-two-tools. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-digital-two-tools
BibTeX
@misc{warmtransfer-claim-uccx-script-to-flow-redesign-digital-two-tools,
title = {UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-digital-two-tools},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-digital-two-tools},
note = {Source note uccx-script-to-flow-redesign-digital-two-tools, checked 2026-09-22}
}