The Cisco Unified CCX tab in RTMT shows Triggers, Call Control Groups, CTI Ports and Summary pages for Unified CM Telephony data.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Unified Contact Center Express
- Subsystem
- serviceability
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0
- Checked
- 2026-09-30
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Real-Time Monitoring — Cisco Systems · tier 2 current vendor documentation · Real-Time Monitoring, Unified CM Telephony Data
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-rtmt-telephony-pages. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-rtmt-telephony-pages
BibTeX
@misc{warmtransfer-claim-uccx-inbound-queue-setup-rtmt-telephony-pages,
title = {Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-rtmt-telephony-pages},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-rtmt-telephony-pages},
note = {Source note uccx-inbound-queue-setup-rtmt-telephony-pages, checked 2026-09-30}
}