The Test button on the Single Sign-On page checks that each component can reach the IdP and that Cisco IdS generates access tokens for it.
Checked 2026-10-02
The test process verifies that each component has been configured correctly to reach the Identity Provider, and that the Cisco IdS successfully generates access tokens.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- Component registration
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-02
Sources
- Cisco Unified Contact Center Enterprise Features Guide, Release 15.0(1) - Cisco Identity Service for Single Sign-On — Cisco Systems · tier 2 current vendor documentation · Single Sign-On > Register Components and Set Single Sign-On Mode
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-test-components. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-sso-setup-test-components
BibTeX
@misc{warmtransfer-claim-ucce-sso-setup-test-components,
title = {Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-test-components},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-sso-setup-test-components},
note = {Source note ucce-sso-setup-test-components, checked 2026-10-02}
}