For a SAML 2.0 IdP other than AD FS or Entra ID, the IdP must likely be configured to send equivalent uid and user_principal claims and signed responses and assertions with SHA-256, because Cisco documents those for both of its worked IdPs and publishes no per-vendor procedure for others.
inferred · Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- Identity provider requirements
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Cisco Unified Contact Center Enterprise Features Guide, Release 15.0(1) - Cisco Identity Service for Single Sign-On — Cisco Systems · tier 2 current vendor documentation · Single Sign-On > Integrate Cisco IdS with AD FS (claim rules); read with cisco-technote-220481-ucce-sso-azure and the compatibility matrix IdP section
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-other-idp-mirror-claims. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-sso-setup-other-idp-mirror-claims
BibTeX
@misc{warmtransfer-claim-ucce-sso-setup-other-idp-mirror-claims,
title = {Setting up single sign-on for UCCE and Finesse with Cisco Identity Service: source note ucce-sso-setup-other-idp-mirror-claims},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-sso-setup-other-idp-mirror-claims},
note = {Source note ucce-sso-setup-other-idp-mirror-claims, checked 2026-10-02}
}